Social Media Reputation Management.

Facebook instant replies

Why you should turn your Facebook Instant Replies off now

Facebook Instant Replies were launched in 2016 and were  seen as a great way to automate customer service support for your brand. In essence, Facebook Instant …

Things To Bear In Mind In A Social Media Storm

At this time of year with consumerism at its peak, with it comes the inherent risk of an unhappy customer.  The thing that we are …